Privacy Policy

Last updated: 20 October 2026

This Privacy Policy explains how SINOFUDE handles personal information when you visit sinofudecorp.com, request a quotation, or contact us about confectionery, chocolate and bakery machinery.

1. Who is responsible for your information

SINOFUDE is the brand of Shanghai Fude Machinery Manufacturing Co., Ltd., based in Shanghai, China. For the website and enquiries described in this policy, you can contact us using the details below.

Shanghai Fude Machinery Manufacturing Co., Ltd. (SINOFUDE)
No. 368, Qinggao Road, Fengxian District, Shanghai, China

Email: support@sinofude.com
Telephone / WhatsApp: +86 139 1787 0833

2. Information we receive

• Information you provide: your name, email address, telephone or WhatsApp number, and the requirements or other information you enter in an enquiry form or send by email or other correspondence.
• Business and project information: company details, production requirements, quotation requests, technical questions and related correspondence that you choose to share with us.
• Technical information: our website infrastructure and security services may process your IP address, browser and device information, requested pages, request times, and security or error information when your browser connects to the site.

Please share only information relevant to your business enquiry. Do not send passwords, payment card details, identity documents or sensitive personal information through the enquiry form.

3. How we use information

We use relevant information to respond to your questions, understand production requirements, prepare quotations, discuss machinery and projects, and provide requested service or support. Technical information is used to deliver the website, investigate errors, and help protect against spam, bots and other misuse.

Where applicable law requires a legal basis, the basis depends on the purpose: taking steps you request before entering a contract or performing a contract; legitimate interests in handling business enquiries and maintaining a secure website; meeting legal obligations; or consent where required. Where processing relies on consent, you may withdraw it without affecting processing that took place before withdrawal.

If you separately request product or company updates, you can ask us to stop sending them by contacting support@sinofude.com.

4. Who may receive information

Information may be accessed by personnel handling your enquiry and by service providers supporting website hosting, security, maintenance, email and business communications, as needed for those tasks. The website uses Cloudflare for network delivery and security.

We may also disclose information where required by applicable law, a lawful request, or to establish, exercise or defend legal claims. If you use a separate email, telephone or messaging service to contact us, that service provider also processes information under its own terms and privacy practices.

5. Cookies and website security

Cookies are small files stored by your browser. The site’s security service may set the Cloudflare __cf_bm cookie to help distinguish legitimate visitors from automated traffic. Cloudflare states that this cookie expires after 30 minutes of continuous inactivity. See Cloudflare’s cookie information for details.

WordPress may also use functional cookies for supported features, such as signing in. You can review, delete or block cookies using your browser settings. Blocking security or functional cookies may affect access to parts of the website.

This policy does not treat merely visiting the website as consent to optional advertising or analytics cookies.

6. How long information is kept

Retention depends on the purpose and type of information. Enquiry and project correspondence may be needed while we respond, prepare a quotation, carry out a project or provide related support. Relevant records may need to be retained to meet legal, accounting or contractual requirements, resolve disputes, or protect legal rights.

Technical and security records are kept according to their operational and security purpose and the relevant service provider’s settings or requirements. You can contact us to ask about the retention criteria that apply to your information or to request deletion, subject to applicable obligations.

7. International processing

SINOFUDE is based in China. If you contact us from another country, your enquiry may be handled in China. Website and communication service providers, including Cloudflare, may process information in other countries. Privacy laws may differ between countries. Contact us if you would like information about the providers and transfer arrangements relevant to your data.

8. Your choices and rights

Depending on applicable law and the circumstances, you may have rights to:

• Request access to personal information we hold about you and correct inaccurate information.
• Request deletion or restriction of processing, subject to applicable retention obligations.
• Object to processing, including direct marketing, where that right applies.
• Request a portable copy of information where applicable, or withdraw consent where processing relies on consent.
• Raise a concern with the relevant data protection authority.

To make a request, email support@sinofude.com with the subject “Privacy request”. Please describe your request and the contact details you previously used. We may need reasonable information to verify your identity before acting on a request; do not send identity documents unless we explain why they are needed and how to provide them securely.

9. Security

Security measures are intended to reduce the risk of unauthorised access, loss and misuse, but no internet transmission or storage system can be guaranteed completely secure. If you believe information sent to us has been compromised, contact us promptly using the email address above.

10. Children

This website is intended for business contacts seeking industrial machinery, not for children. If you believe a child has supplied personal information through this site, please contact us so we can review the matter.

11. Third-party websites

Links to third-party websites or services are provided for convenience. This policy covers SINOFUDE’s website and enquiries, not the independent privacy practices of those third parties. Review their privacy notices before providing information to them.

12. Changes and questions

We may update this policy to reflect changes in the website, our practices or applicable requirements. The date at the top identifies the latest revision. For questions about this policy or how your information is handled, contact support@sinofude.com.